Terms & Conditions
Last updated: January 2026
Welcome to the Reyes Restoration website. These Terms & Conditions (“Terms”) govern your use of https://reyesrestoration.com and any related communication initiated through our website or phone lines.
By accessing this website or contacting Reyes Restoration, you agree to these Terms. If you do not agree, please do not use our website.
1. About Reyes Restoration
Business name: Reyes Restoration
Address: 3620 Commerce Dr Suite 703–704, Halethorpe, MD 21227, United States
Phone: 410-762-4085
Email: office@reyesrestoration.com
2. Website Use Only
Use of this website or submission of an inquiry does not create a contractor-client relationship. Services are only provided after direct communication and, where applicable, a signed service agreement.
Information on this website is provided for general informational purposes only and should not be considered professional, construction, insurance, or legal advice.
3. Emergency Services Disclaimer
While Reyes Restoration offers emergency services, submitting a form or contacting us through the website does not guarantee immediate or emergency response. Response times depend on availability, conditions, and the nature of the situation.
For urgent emergencies, calling our office directly is strongly recommended.
4. Estimates, Inspections, and Scope of Work
Any discussions regarding pricing, timelines, scope of work, or inspections whether through the website, email, or phone are non-binding unless confirmed in writing through a signed agreement.
5. Images and User Submissions
If you choose to upload images or other materials through our website:
- Submissions are voluntary
- Content is used internally for evaluation, documentation, and planning purposes only
- Uploaded materials will not be used for public marketing or promotional purposes without your explicit permission
You represent that you have the right to submit any materials you provide.
6. Communications and Call Recording
By contacting Reyes Restoration, you consent to receive return calls or emails related to your inquiry. Voicemails may be left if you are unavailable.
Phone calls may be recorded for quality assurance, training, and documentation purposes, where permitted by law.
7. Third Parties and Insurance
Reyes Restoration may coordinate with insurance carriers, adjusters, subcontractors, or other third parties as part of providing services. We are not responsible for delays, decisions, or outcomes caused by third parties, including insurance providers.
8. Intellectual Property
All website content, including text, images, logos, graphics, and branding, is the property of Reyes Restoration and may not be copied, reproduced, or used without prior written permission.
9. Website Availability and Limitation of Liability
This website is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted access or error-free operation.
To the fullest extent permitted by law, Reyes Restoration shall not be liable for damages arising from the use or inability to use this website.
10. Acceptable Use
You agree not to misuse the website, including but not limited to:
- Attempting to gain unauthorized access
- Submitting false or misleading information
- Interfering with website functionality
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Maryland, without regard to conflict of law principles.
12. Changes to These Terms
Reyes Restoration may update these Terms at any time. Updates will be posted on this page with a revised effective date.
13. Contact Us
If you have questions about these Terms & Conditions, contact us:
Reyes Restoration
3620 Commerce Dr Suite 703–704
Halethorpe, MD 21227
Phone: 410-762-4085
Email: office@reyesrestoration.com